Casa Valentine

Privacy policy

Last updated: August December 31, 2024

This Privacy Policy explains how Valentine West (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from www.casavalentinesicily.com (the “Site”) or use our services (the “Services”). By using our Services, you agree to the terms in this policy.

Changes to this Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted here with the updated “Last updated” date.

Personal information we collect

We collect personal information to provide our services. This may include:

  1. Information You Provide:
    • Contact details: Name, address, email, phone number.
    • Order details: Billing/shipping addresses, payment confirmations.
    • Account details: Username, password.
    • Shopping details: Items viewed, cart activity.
    • Customer support: Messages or inquiries you send us.
  2. Information from Cookies:
    • Usage data: IP address, device/browser details, and interactions with the Site.
  3. Information from Third Parties:
    • Payment processors: Collect payment details.
    • Marketing tools: Track ads and analytics.

How We Use Your Information

We use personal information to:

  1. Fulfill Orders: Process payments, ship products, and provide customer support.
  2. Improve Services: Enhance user experience and site performance.
  3. Market to You: Send promotional emails and tailor ads.
  4. Ensure Security: Detect and prevent fraud or unauthorized activities.
  5. Comply with Laws: Meet legal and regulatory obligations.

Legal Basis for Processing (GDPR)

We process your information under:

  • Contract: To provide products or services.
  • Consent: For marketing and cookies.
  • Legitimate Interests: Fraud prevention, improving services.
  • Legal Obligations: To comply with applicable laws.

Your Rights (GDPR)

You have the right to:

  1. Access: Request a copy of your data.
  2. Correct: Fix inaccuracies in your data.
  3. Delete: Request deletion of your data.
  4. Restrict: Limit how we use your data.
  5. Object: Opt-out of processing for marketing or legitimate interests.
  6. Portability: Receive your data in a machine-readable format.
  7. Withdraw Consent: For optional data processing.

To exercise these rights, email us at [email protected]. We will respond within one month.

Cookies and Tracking

We use cookies to enhance your experience. You can:

  • Accept or Reject non-essential cookies.
  • Adjust preferences in our Cookie Settings.

International Data Transfers

We use technical measures to protect your data. Personal data is retained only as long as necessary for its intended purpose or legal requirements.

Security and Data Retention

We use technical measures to protect your data. Personal data is retained only as long as necessary for its intended purpose or legal requirements.

Contact and Complaints

For questions or complaints, contact us:

If unresolved, you can contact Italy’s Garante per la protezione dei dati personali: www.garanteprivacy.it.

End of Policy

Casa Valentine

Select